The Approach

To improve efficiency while maintaining accuracy, the team adopted a hybrid translation strategy. This approach involved using a translation platform for the initial translation phase, followed by internal technician review to ensure technical precision.

Partnering with Pairaphrase proved to be the right move. From the outset, the Pairaphrase team demonstrated a deep understanding of Carestream Dental’s needs and responded with tailored solutions. Collaboration extended all the way to the development team, who worked alongside Carestream Dental to add support for specialized file formats required by the Service Engineering Team. The result was a direct, customizable translation workflow that dramatically reduced friction in the process.

The Results

Since adopting Pairaphrase, Carestream Dental has seen a remarkable transformation in its translation workflow. Key benefits include:

• Faster Turnaround Times – all documentation is now translated, reviewed, and finalized within 15 days—significantly faster than before.
• Reduced Costs – by limiting dependence on external vendors, the team has significantly cut translation expenses.
• Improved Quality – with fewer errors in the initial translations, internal reviewers can focus on finetuning instead of extensive corrections.
• Flexible Workflows – some team members translate directly in Pairaphrase, while others use it strictly for review—supporting varied work styles and team preferences.
• Reliable Support – the Pairaphrase team remains responsive and helpful, ensuring projects stay on track.