Pairaphrase for Canva Support

Pairaphrase for Canva helps teams translate designs directly inside Canva. It connects visual design work to Pairaphrase translation management features, including translation memory, glossaries, language selection, and supported translation engines.

You need a Canva account and access to the Pairaphrase Canva app.

You can connect in one of two ways:

• Sign in with an existing Pairaphrase account.
• Enter a Pairaphrase API key.

The available Translation Memory and glossary controls depend on how you connect.

Open the Pairaphrase app in Canva and go to the Settings tab.

Existing Pairaphrase customers can select Sign in with Pairaphrase and use their normal account credentials.

API-key users can paste their key into the provided field and select Save & Validate.

Users who sign in with an existing Pairaphrase account use the Translation Memories and glossaries assigned through their Pairaphrase Groups. These resources are managed in Pairaphrase and do not appear as separate management options inside the Canva app. API-key users can upload, search and manage Translation Memory and glossary resources directly inside the Canva app. When signed in with an existing account, translated words are deducted from that account’s plan allowance.

Open the Settings tab in the Pairaphrase Canva app. Paste your API key into the provided field and select Save & Validate.

New users can request an API key at:

https://www.pairaphrase.com/api

Yes. Use Translate all to translate all supported text elements in the current Canva design. You can choose the source language, target language, and translation engine before running the translation. The translation appears in the Pairaphrase panel, where you can review and edit it. Select Apply to design when you are ready to replace the original text. 

Yes. Select one or more text elements in your Canva design, then use Translate selected. This is useful when you only need to translate part of a design or want to test a smaller section before translating the full design.

Available languages depend on the translation engines and Pairaphrase configuration available to your account. In the app, choose the source and target languages before translating.

Yes. Use the Translation engine selector to choose from the engines currently available in the Canva app. .

Yes. How Translation Memory works depends on how you connect.

Existing Pairaphrase customers use the Translation Memories assigned through their Pairaphrase Groups.

API-key users can upload TMX files, search stored segments and reuse translations directly inside the Canva app.

After translating content, open Session History. Choose a previous translation segment and select Save to TM. The saved segment can then be found in the applicable language-pair translation memory, such as en/es, where it can be reused in future translation work.

Yes, when using the app with an API key.

Expand Translation memories, select the appropriate source and target languages, choose your TMX file and select Upload.

Existing Pairaphrase customers use the Translation Memories assigned through their Groups rather than uploading TMX files inside Canva.

Yes.

API-key users can upload a CSV glossary, add terms manually, search existing entries and reuse preferred translations directly inside the app.

Existing Pairaphrase customers use the glossaries assigned through their Pairaphrase Groups. These resources are managed in Pairaphrase rather than inside Canva.

Yes. Pairaphrase for Canva includes a full-document workflow that exports the design and translates it as a DOCX file.

Check that the API key was copied correctly and that there are no extra spaces before or after it. If the key still does not validate, contact your Pairaphrase administrator or support contact to confirm that the key is active and authorized for the Canva integration.

Pairaphrase for Canva is designed to translate supported text elements. Text that is part of an image, locked design element, unsupported element type, or embedded graphic may not be available for translation in the app.

Make sure you are already signed in to your Pairaphrase account. Then return to Canva and select Sign in with Pairaphrase.

If you are not signed in, you may be prompted to enter your Pairaphrase credentials before the connection is completed.

Yes, when using Translate selected. The translated text appears in the Pairaphrase panel so you can review and edit it before selecting Apply to design.

Translate all applies translations directly to the design. The translated segments are then available in Session history for reference.

Yes. The app is designed for teams that need more than one-off translation. It helps connect Canva design translation to managed multilingual workflows using translation memory, glossaries, supported translation engines, and full-document translation options.