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FAQ

What is Pairaphrase for Canva?

Pairaphrase for Canva helps teams translate designs directly inside Canva. It connects visual design work to Pairaphrase translation management features, including translation memory, glossaries, language selection, and supported translation engines.

What do I need to use Pairaphrase for Canva?

You need a Canva account and access to the Pairaphrase Canva app.

You can connect in one of two ways:

  • Sign in with an existing Pairaphrase account.
  • Enter a Pairaphrase API key.

The available Translation Memory and glossary controls depend on how you connect.

How do I connect Pairaphrase to Canva?

Open Settings in the Pairaphrase Canva app and select Connect to Pairaphrase, then Connect.

On the Pairaphrase authorization page, choose either:

  • SIGN IN WITH YOUR PAIRAPHRASE ACCOUNT: Sign in using your account credentials or single sign-on.
  • CONTINUE WITH API KEY: Enter your Pairaphrase API key to connect.

Check the account shown on the consent screen, then select AUTHORIZE to return to Canva.

What is the difference between signing in and using an API key?

Users who sign in with an existing Pairaphrase account use the Translation Memories and glossaries assigned through their Pairaphrase Groups. These resources are managed in Pairaphrase and do not appear as separate management options inside the Canva app. API-key users can upload, search and manage Translation Memory and glossary resources directly inside the Canva app. When signed in with an existing account, translated words are deducted from that account’s plan allowance.

Where do I enter my Pairaphrase API key?

In the Canva app, open Settings, select Connect to Pairaphrase, then Connect.

Enter your key in the Paste your Pairaphrase API key field on the Pairaphrase authorization page. Select CONTINUE WITH API KEY, then AUTHORIZE.

If you do not have a key, use the new API account link on that page to get started. You can also visit the Pairaphrase API page.

Can I translate all text in a Canva design?

Yes. Choose your translation engine and source and target languages, then select Translate all to translate all supported text in the design.

Translations are applied directly, without a separate review or Apply to design step. Translated segments appear in Session history. Review the design afterward for accuracy, spacing, line breaks and text fit.

Can I translate only selected text?

Yes. Select a supported text element in your Canva design, then select Translate selected. Review or edit the result in the Pairaphrase panel, then select Apply to design to insert the translation.

What languages are supported?

Available languages depend on the translation engines and Pairaphrase configuration available to your account. In the app, choose the source and target languages before translating.

Can I choose the translation engine?

Yes. Use the Translation engine selector to choose from the engines currently available in the Canva app.

Does Pairaphrase for Canva use translation memory?

Yes. How Translation Memory works depends on how you connect.

Existing Pairaphrase customers use the Translation Memories assigned through their Pairaphrase Groups.

API-key users can upload TMX files, search stored segments and reuse translations directly inside the Canva app.

How do I save a translation segment to translation memory?

After translating content, open Session History. Choose a previous translation segment and select Save to TM. The saved segment can then be found in the applicable language-pair translation memory, such as en/es, where it can be reused in future translation work.

Can I upload a TMX file?

Yes, when using the app with an API key.

Expand Translation memories, select the appropriate source and target languages, choose your TMX file and select Upload.

Existing Pairaphrase customers use the Translation Memories assigned through their Groups rather than uploading TMX files inside Canva.

Does the app support glossaries?

Yes.

API-key users can upload a CSV glossary, add terms manually, search existing entries and reuse preferred translations directly inside the app.

Existing Pairaphrase customers use the glossaries assigned through their Pairaphrase Groups. These resources are managed in Pairaphrase rather than inside Canva.

Can I sync my glossaries with DeepL?

Yes. Open Settings and enable Sync glossaries with DeepL. Your glossaries sync when you turn the option on and each time you add a new glossary entry.

Turn the option off to stop syncing. This setting does not apply to Translation Memories.

Can the app resize translated text to fit?

Yes. Enable Reduce font size to fit in Settings to automatically resize fonts when a translation does not fit your design. Review the result to make sure the text remains readable.

Can I mirror the layout for right-to-left languages?

Yes. Enable Mirror layout for right-to-left languages in Settings when using Translate all between a left-to-right and a right-to-left language, such as English and Arabic.

The app mirrors the whole page layout to follow the new reading direction while keeping text readable. Review the layout after translation.

How do I disconnect my account?

Open Settings and select Disconnect. To reconnect, select Connect to Pairaphrase and complete the authorization flow again.

What should I do if the app says my API key is invalid?

Check that the API key was copied correctly and that there are no extra spaces before or after it. If the key still does not validate, contact your Pairaphrase administrator or support contact to confirm that the key is active and authorized for the Canva integration.

Why are some design elements not translated?

Pairaphrase for Canva is designed to translate supported text elements. Text that is part of an image, locked design element, unsupported element type, or embedded graphic may not be available for translation in the app.

Do I need to sign in to Pairaphrase before opening the Canva app?

No. You can start from the Canva app by selecting Connect to Pairaphrase, then Connect.

On the authorization page, select SIGN IN WITH YOUR PAIRAPHRASE ACCOUNT and complete sign-in using your credentials or single sign-on. If you are already signed in, you may go directly to the consent screen.

Can I review translations before using them?

Yes, when using Translate selected. The translated text appears in the Pairaphrase panel so you can review and edit it before selecting Apply to design.

Translate all applies translations directly to the design. The translated segments are then available in Session history for reference.

Is Pairaphrase for Canva intended for professional translation workflows?

Yes. Pairaphrase connects Canva design translation to workflows using Translation Memory, glossaries and supported translation engines. Existing customers use resources assigned through Pairaphrase Groups, while API-key users manage Translation Memory and glossary resources inside the app.

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